Support Center
We're here to help you succeed with ethical AI
How Can We Help?
Our support team is dedicated to helping you make the most of our AI platform. Whether you need technical assistance, have questions about our ethics framework, or want guidance on best practices, we're here to help.
Support Channels
- Email Support: Get detailed help via email
- Documentation: Comprehensive guides and references
- Community Forum: Connect with other users and experts
- Video Tutorials: Step-by-step visual guides
- Live Chat: Real-time assistance for urgent issues
Contact Information
General Support: support@northlandpositronics.com
Technical Support: howto@northlandpositronics.com
Ethics Questions: ethics@northlandpositronics.com
Response Times
We aim to respond to all support requests within 24 hours during business days. Critical issues are prioritized and typically receive responses within 4 hours.
Before You Contact Us
Please check our documentation and FAQ section first. Many common questions are already answered there, and you might find a solution faster than waiting for a response.
Need Immediate Help?
For urgent technical issues or critical questions, don't hesitate to reach out.
Contact Support